Garantie

Statutory guarantee

Every product you buy from us must do what you can reasonably expect of it. This is the statutory guarantee of conformity. If it does not, you are entitled to repair or replacement, and if that is not possible, to a price reduction or a refund. The statutory guarantee applies for at least 2 years after delivery and can last longer under Dutch law, depending on what you may expect of the product. If you discover a defect within 1 year of delivery, it is presumed to have existed at delivery.

EU notice on the legal guarantee

Our additional warranty (commercial guarantee)

On top of the statutory guarantee, TOWMA. offers its own warranty:

  • Downpipes: 2 years from the date of delivery.
  • All other products: 1 year from the date of delivery.

Our warranty covers material and manufacturing defects. Your statutory rights always continue to apply, also after our warranty has ended. Our warranty does not limit those rights.

Not covered by our warranty

  • Damage caused by incorrect installation, modifications or repairs by third parties.
  • Normal wear, for example stone chips or discolouration from use.
  • Damage caused by accidents, misuse or insufficient maintenance.
  • Use on track or in competition, if the product is not intended for it.

Making a warranty claim

Email info@towmaautomotive.nl or send a WhatsApp to +31 6 41243458 with your order number, a short description and photos. We reply within 24 hours on weekdays and work out a solution together.